Terms & Conditions

Please read these terms and other policies carefully. By using Hola or signing up for an account, you’re agreeing to these Terms and Conditions. This is a legal agreement. For the purpose of the terms and other policies we may refer to Hola and/or its services as “Hola”, “Hola Enterprises”, “Hola Services” or “us” and the client as “the customer” or “you”.



Eligibility Criteria

To start using the services offered by Hola Enterprises, you must:


1. Be at least 18 years old

2. Be able to enter into contracts

3. Complete the registration process;

4. Agree to the terms as mentioned in this section; and

5. Provide true, complete, and up-to-date contact information.

 

By using any services offered by Hola Enterprises, you represent and warrant that you meet the criteria mentioned above, and that you will not use Hola services in any way that violates any laws or regulations.

The above criteria may be updated at any time by Hola Enterprises. We also reserve the right to change our services or any feature of the services at any time. Any such change will be updated on the website and/or notification will be sent to your last registered email address with us. The modified policy will come into effect 10 days from the update and notification. In case you do not wish to continue Hola Services please initiate the termination of your account by writing to us from your registered email id.

General Rules


When using Hola Services you are responsible to abide by the following rules:

1. You will not violate our policies as mentioned in this Agreement.

2. If you use our API, you’ll comply with our API Use Policy given below.

3. In case of violation any of these rules, we reserve the right to suspend or terminate your account.


Term:

The Term begins when you sign up for Hola and continues as long as you use the Service. If you sign up for Hola on behalf of an Enterprise or other entity, you represent and warrant that you have the authority to accept these Terms on their behalf.


Cancellation & Refund Policy:

Hola Enterprises reserves the right to refuse service, close accounts of any users at any time at our sole discretion.

For any reason if you wish to close your account with Hola, you may do so by sending us an email from your registered email id. To avoid incurring any recurring costs it is advisable to follow the proper procedure and ensure proper closure of your account and termination of this contract.

Refunds:

No refunds are provided in case the agreement is terminated by the user. However, in case Hola terminates the contract you would be provided with the prorated amount, provided the termination did not happen due to violation of our policies.

In any of the cases, your purchased cards would be delivered till the card limit is reached or the subscription expires.


Expiry

Based on the type of subscription you registered for, the account would expire and lapse. Hola Enterprise is not responsible for any consequences of the discontinuity. Also the Holacards sent would be available for a period of 45 days after the subscription expiry on our server and would be deleted after that. This period is subject to change, at the sole discretion of Hola Enterprise. However, you would be sent alerts via email to your registered email ID about the expiry and you are expected to extend your subscription to keep your cardslive.


Payment Changes

We may change our fees at any time by posting a new pricing structure to ourWebsite and/or sending you a notification by email.If the fees structure changes, your current plan will continue till expiration and/or you will be provided with an option to upgrade


Limitation of Liability

To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Website and the Services, including any downloads from the Website. We and our Team would not be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they are based on negligence or we have been advised of the possibility of those damages. Our total liability for all claims made about the Service in any month will be no more than $1000

Disclaimers

We and our Team are not responsible for the behavior and actions of any advertisers, linked websites, or other Members.

Rights

Proprietary Rights Owned by Us

You shall respect our proprietary rights in the Website and the software used to provide Hola services (proprietary rights include patents, trademarks, service marks, and copyrights). You may only use our brand assets according to our Brand Guidelines.

Proprietary Rights Owned by You

You represent and warrant that you either own or have permission to use all of the material in your Emails. You retain ownership of the materials you upload to Hola and will make sure that you will not upload any un-authorised or harmful content. We may use or disclose your materials only as we describe in these Terms and our Privacy Policy.

Indemnification

To the extent authorized by law, you agree to indemnify and hold harmless Abda Digital Private Limited, its employees, officers, directors, affiliates, and agents from and against any and all claims, losses, expenses, damages, and costs, including reasonable attorneys fees, resulting directly or indirectly from or arising out of (a) your violation of the Terms, (b) your use of any of the Services, and/or (c) the Content you make available on any of the Services.

Delivery Policy

Hola Enterprises assures quality and timely delivery of its services as the services are designed. The clients can start using Hola Services once the payment as agreed in the contract has been made. In case you face any questions regarding usage you may refer to the User Guide or contact Customer Support at support@holaenterprise.com.

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