Terms & Conditions

Eligibility Criteria

To start using the services offered by Hola Enterprises, you must:

1. Be at least 18 years old

2. Be able to enter into contracts

3. Complete the registration process;

4. Agree to the terms as mentioned in this section; and

5. Provide true, complete, and up-to-date contact information.


By using any services offered by Hola Enterprises, you represent and warrant that you meet the criteria mentioned above, and that you will not use Hola services in any way that violates any laws or regulations.

The above criteria may be updated at any time by Hola Enterprises. We also reserve the right to change our services or any feature of the services at any time. Any such change will be updated on the website and/or notification will be sent to your last registered email address with us. The modified policy will come into effect 10 days from the update and notification. In case you do not wish to continue Hola Services please initiate the termination of your account immediately.

General Rules

When using Hola Services you are responsible to abide by the following rules:

1. You will not send Spam messages

2. You will not use purchased, rented, or third-party lists of email addresses.

3. You will not violate our policies as mentioned in this Agreement.

4. If you use our API, you’ll comply with our API Use Policy.

5. In case of violation any of these rules, we reserve the right to suspend or terminate your account.

Cancellation & Refund Policy:

Hola Enterprises reserves the right to refuse service, close accounts of any users at any time at our sole discretion.

For any reason if you wish to close your account with Hola, you may do so by calling Hola Customer Support at and giving a Notice. To avoid incurring any recurring costs it is advisable to follow the proper procedure and ensure proper closure of your account and termination of this contract.


No refunds are provided in case the agreement is terminated by the user. However, in case Hola terminates the contract you would be provided with the prorated amount.

In any of the cases, your purchased cards would be delivered till the card limit is reached or the subscription expires.

Limitation of Liability

To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Website and the Services, including any downloads from the Website. We and our Team would not be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they are based on negligence or we have been advised of the possibility of those damages. Our total liability for all claims made about the Service in any month will be no more than what you paid us for the Service the month before.


We and our Team are not responsible for the behavior and actions of any advertisers, linked websites, or other Members.


Proprietary Rights Owned by Us

You shall respect our proprietary rights in the Website and the software used to provide Hola services (proprietary rights include patents, trademarks, service marks, and copyrights). You may only use our brand assets according to our Brand Guidelines.

Proprietary Rights Owned by You

You represent and warrant that you either own or have permission to use all of the material in your Emails. You retain ownership of the materials you upload to Hola. We may use or disclose your materials only as we describe in these Terms and our Privacy Policy.

Delivery Policy

Hola Enterprises assures quality and timely delivery of its services as the services are designed. The clients can start using Hola Services once the payment as agreed in the contract has been made. In case you face any questions regarding usage you may refer to the User Guide or contact Customer Support at .

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